We will email you a shipping confirmation with tracking number after we have dispatched your order.
What Are The Payment Method Accepted?
We accept Online Banking Payments, Visa, MasterCard, FPX and PayPal.
What Are Your Shipping Fees?
Our shipping fees within Malaysia and International Shipping (out of Malaysia) are based on Easy Parcel rates.
For International (out of Malaysia) Shipping and Duty fees, will be fully beared by the customer.
What Is The Expected Delivery Time For International Shipping?
Expedited International shipping will take 15-20 working days.
Please take note that the estimated shipping fee will be collected during order placed, if the shipping fee is underpaid, customer will need to top up the balance.
We do not accept order cancellations upon dispatch of your order.
How About Customs And Import Duties?
Any customs or import duties are charged once the parcel reaches its destination country. These charges must be paid by the recipient of the parcel.
Unfortunately, we have no control over these charges, and cannot tell you what the cost would be, as customs policies and import duties vary widely from country to country.
Shipping Issues?
Once the parcel is shipped, Rusty Nomad Goods will not be held responsible for loss or damage to your parcel.
STRICTLY NO REFUNDS for any shipping & handlings charges paid.
Though once again, all parcels will ship with Tracking Number, feel free to contact us to work out a solution if having issues for the deal.
When Will My Order Be Shipped Out?
Once we have confirmed your payment, we will prepare and ship out your order out within 2-3 working days. Please expect delays during festive periods and sales promotion period.
Can I Change Or Cancel An Order?
Order could NOT be change once it has entered to shipping process.
We would more likely to assist you if your order haven’t reach the shipping process.
In event of a Cancel Order by customer, there will be administration charges of RM30.
Refund Amount = Amount Paid - ( Bank Charges or Payment Gateway Fee + Administrative Fee )
You could contact us at and find out the status of your order, please fill up the enquiry form.